Empower Every Role in the Startup Ecosystem

Boxsy’s startup operational software enables y to spend more time on the business, not in the business.

Frequently Asked Questions About Boxsy

General

What industries does Boxsy support?

Boxsy supports a wide range of industries, including technology, healthcare, financial services, consumer goods, and more.

How do I get started?

You can sign up for a 7-day free trial directly on our website. For investors, you can also request a personalized demo to explore how Boxsy fits your needs.

How much does Boxsy cost?

We offer flexible pricing based on your needs. Visit our Pricing Page for detailed information.

What payment methods do you accept?

We accept all major credit cards and ACH transfers (upon request).

Can I cancel my subscription?

Yes, you can cancel your subscription anytime through your ‘Profile and Settings/Billing’ tab. Note that cancellations take effect at the end of your billing cycle.

Technical

Is Boxsy cloud-based?

Yes, Boxsy is entirely cloud-based, ensuring secure access from anywhere including mobile devices.

Can Boxsy integrate with other tools?

Yes, Boxsy integrates with popular tools like HubSpot, Plaid, and QuickBooks Online.

How secure is my data on Boxsy?

All data transmitted between your device and Boxsy’s servers is encrypted using SSL/TLS protocols, ensuring that data cannot be intercepted or tampered with during transfer.

User access to sensitive data is restricted based on role and permissions, ensuring that only authorized individuals can view or modify critical information.

Support

What are Boxsy’s support hours?

Our support team is available from 9:00 AM to 5:00 PM CT, Monday to Friday, excluding federal holidays.

Support is not available on the following federal holidays: New Year’s Day, Birthday of Martin Luther King, Jr., Washington’s Birthday, Memorial Day, Juneteenth Independence Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Christmas Day

What does standard support include?

Standard support covers:

  • Assistance with all platform features.
  • Troubleshooting and issue resolution.
  • Guidance on upgrades and enhancements.

What is Boxsy’s SLA for response times?

Support tickets receive a response within 48 hours. Critical issues will be addressed within 24 hours.

How do I contact Boxsy support?

You can reach us via email at support@boxsy.io

‍We’re here to help you scale startup operations seamlessly!